Employee Coaching is the process of a manager providing ongoing and constructive feedback to an employee to assist in their increased performance, job satisfaction, and growth.
Before embarking on a coaching engagement it’s important to peek under the hood to see what really drives the employee, what motivates them and how their traits influence the way they look at the world and their job. Second to that is it’s important to understand what’s needed in order to accomplish the objectives in the role. What type of person or combination of behaviours is needed to consistently perform at a high level?
When coaching with Pro.file it’s important to first have an employee complete the Pro.file People survey and their manager complete the Pro.file Organization tool. This will help them to identify the areas of "connect/disconnect" and to formulate a leadership coaching strategy based on making necessary communication and behavioral changes. A manager’s goal is not to change personalities, but to help employees be more effective in areas where the required behaviors aren’t “natural” for them.
For example, if the Pro.file Organization Model identifies the need for a higher degree of sociable behavior in the position (i.e. initiating more communication with others, building sales relationships, and being more people focused) but the employee has lower Sociability, then the manager can provide some practical suggestions and coaching on taking the initiative to contact and communicate with others, identifying processes and building effective business and sales relationships, etc. In other words, they provide activities, processes, and skills to help minimize the behavioral gap.
Contact Us about using Pro.file Performance System to assist in employee coaching.