
Communication ... top down and cross-functional is 1 of 3 top problem areas in organizations. Always has been - always will be. 
- DeWayne Fliss
President, Concord Consulting
Management communication: unlocking higher employee performance: many companies today are relying on electronic forms of employee communication. But in doing so they often eliminate the most credible channel: one-to-one communication.

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Managing and Supervising Diverse Behavior
Understanding and Improving Employee Engagement with Effective Communication
Typical Issues This One-Day Effective Communication Workshop Will Help to Address and Improve:
- Understand why some staff with specific Communication Styles will have lack of clarity around change initiatives
- Recognize and understand different necessary to gain staff cooperation or buy-in
- Increase the clarity of communicating your expectations and instructions to others
- Improve your understanding of individual employee motivation and how to more effectively “engage” your staff
- Define the kind of communication barriers that can exist between management and staff because of their differing Communication Styles
Effective Communication Insights Gained:
- Understanding how to more effectively communicate with employees/staff on an individual basis
- Enhancing other’s receptivity to your instructions
- Developing increased level of employee engagement
- Improving the clarity of your messages
- Creating greater buy-in for change initiatives
- Generating an environment open to feedback and fresh ideas
- Ensuring information reaches the right people – in the right way
Action-based Communication Strategies Developed:
- Managers and supervisors select specific steps they will take to improve communication and strengthen relationships based on the natural motivational style of each staff member
For an overview of Effective Communication Training workshop objectives, topics, and agenda, view Managing and Supervising Brochure and contact us to schedule a session for your organization.




